10 Excellent Customer Satisfaction Survey Examples

Any service or product that is created is done with the sole purpose of meeting the needs of customers. Hence, it is safe to say that the success of your product or service is dependent on your ability to ensure that your customers are satisfied with your product/services at [...]

By |2019-01-18T14:27:14+00:00January 9th, 2019||0 Comments

Improving Patient Experience by Leveraging Customer Satisfaction Surveys

In recent times, a much higher priority has been placed on the necessity of patient customer satisfaction. Recent studies have noted that patients not only were suffering from their  ailments, but were also unsatisfied with the quality of service provided to them. This deficiency was characterized by a lack [...]

By |2019-01-21T12:10:13+00:00January 4th, 2019||0 Comments

Improving customer satisfaction through customer service

The purpose of customer service is to create a nurturing relationship with your customers - thereby improving customer satisfaction through customer service.  While this has always been so, it is now more important than ever.  The sheer choice presented to the average customer and the quality of communication available, means [...]

By |2018-01-08T13:26:28+00:00October 10th, 2016|, |0 Comments