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How to Design Customer Surveys to Optimise Response Rates

There are thousands of ways to gather information about a specific demographic or niche market, but one type of research method remains strong, even today. That would be survey research, which is ideal for collecting data on populations and 3rd party opinions that are not usually monitored by transactions online. [...]

By |2019-02-18T13:44:19+00:00February 19th, 2019||0 Comments

10 Excellent Customer Satisfaction Survey Examples

Any service or product that is created is done with the sole purpose of meeting the needs of customers. Hence, it is safe to say that the success of your product or service is dependent on your ability to ensure that your customers are satisfied with your product/services at [...]

By |2019-01-18T14:27:14+00:00January 9th, 2019||0 Comments

Improving Patient Experience by Leveraging Customer Satisfaction Surveys

In recent times, a much higher priority has been placed on the necessity of patient customer satisfaction. Recent studies have noted that patients not only were suffering from their  ailments, but were also unsatisfied with the quality of service provided to them. This deficiency was characterized by a lack [...]

By |2019-01-21T12:10:13+00:00January 4th, 2019||0 Comments